It’s been amazing to actually be invited to be here today, to be in a room with people that have got a very common interest in terms of driving incident management forward. And the beautiful thing about a conference like today is the fact that they’re willing to share that with other jurisdictions. So what we learn, we’re willing to share. What they learn, we learn from as well. And so that just means that we all do our job better to serve the community.

It’s the benefits you get out of the conference. Networking with other clients who are utilizing the product, getting the stories from them in relation to the good and the bad, doesn’t get sugar coated here.

The reason I came to the conference was to have a look at what other organizations are doing, in the incident management space and and what information systems they’re using to get a few ideas about what it is that we might be able to implement. We come together every year and we share information.